Frequently Asked Questions

 

Availability of courses in languages in addition to English?

 

Do I need to be an association member in order to access courses on this learning site?

 

Can I access the courses at my own pace?

 

Do I need any prior qualifications, knowledge, or experience?

 

Is there technical support available if I encounter issues?

 

Is there a certificate upon course completion?

 

How can I interact with instructors and other learners?

 

What kind of resources and materials are provided?

 

Can I access the courses on mobile devices?

 

How do I track my progress within the course?

 

What should I do if I forget my login credentials?

 

How can I provide feedback on the current course or suggest new course topics?

 

I'm experiencing slow video playback. What can I do to improve it?

 

I can't view certain course materials. What could be the problem?

 

I need help submitting assignments or assessments. What can I do?